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How dewasloy Handles Your Personal Data

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit via DANA, OVO or GoPay, and access our lobby — and how we protect it.

Account data kept privateDANA, OVO, GoPay wallet data protectedNo data sold to third partiesSSL-encrypted account accessYour rights, clearly explained
dewasloy How dewasloy Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Our approach to data protection is practical and specific. Every connection to our lobby runs over SSL encryption so your session — whether you are checking your account balance or initiating a GoPay withdrawal — is not readable in transit. Cookies are used to keep your session active and remember your lobby preferences; you can clear them via your browser settings at any time without losing your account data.

SSL Encryption

Every page in your account session is protected by SSL. This applies to login, wallet linking and all DANA, OVO, GoPay transaction confirmations processed through the lobby.

Cookie Use

We use session cookies to keep you logged in and to save your lobby layout. No third-party advertising cookies are placed without your knowledge during a standard account session.

Data Retention

Transaction records linked to DANA, OVO or GoPay deposits are kept for financial reconciliation purposes. Non-essential session logs are removed on a rolling schedule to limit stored data.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request account closure at any time via the support channels listed on this page.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your stored data, ask us to correct an error, or request deletion of your account information, our support team handles these requests directly. Reach us through any of the channels below and we will confirm receipt and respond within a reasonable timeframe.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly and our team will log it and follow up with a written confirmation.
Email Support Send your data request to our support address listed in your account settings. Include your registered email so we can verify your identity before processing.
Account Help Page Navigate to Settings inside your account, then select Privacy and Data. You can submit a formal data access or deletion request directly from that page.

Common Questions About Your Privacy on dewasloy

These are the questions we hear most often about how personal data is handled. If your question is not covered here, use the live chat or email channel listed above and we will respond with a specific answer tied to your account.

We collect your name, email address, and the e-wallet identifier you register for deposits. Device and session data such as IP address and browser type are also logged to keep your account secure.

We store the transaction reference and deposit amount for reconciliation. Your full wallet credentials or PIN are never stored on our servers; those remain with your e-wallet provider.

Yes. Contact us via live chat or email, verify your identity with your registered email address, and we will send you a summary of stored data within a reasonable timeframe.

Go to Settings, select Privacy and Data, and submit a deletion request. Alternatively, email support with your registered details. Some transaction records may be retained for financial reconciliation as required.

We do not sell or rent your data to advertisers. Data may be shared only with service providers who operate parts of our platform under strict data-handling agreements, and never for marketing purposes.

Cookies keep your session active and save lobby preferences. You can clear or block them in your browser settings. Disabling cookies may log you out of your session but will not affect your account data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.