Reference

What You Agree To When You Use dewasloy

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your access to the lobby — including live casino tables, slots, and sportsbook markets where local law permits.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules applyTerms updated when policy changesContact support for any clause questions
dewasloy What You Agree To When You Use dewasloy
TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy questions directly. You can reach us through live chat, email, or our account help desk — whichever suits your situation.

Live Chat Open the chat widget from any page in the lobby. Our team handles terms queries and account questions during active support hours.
Email Support Send a detailed message to our support address. Include your account ID and the clause you want clarified for a faster response.
Account Help Desk Log in to your account and open the help section. Policy disputes and wallet verification issues can be raised directly from there.
HOW WE HANDLE THIS

Our Commitments Under These Terms

These commitments explain how dewasloy manages your data, your account security, and your right to request changes — so you know exactly what to expect after you agree to these terms.

Data Handling

We collect only the account and wallet data needed to process your DANA, OVO, or GoPay transactions and verify your identity under applicable regional requirements.

Account Security

Your account is protected by an OTP verification step at login. If you notice unauthorised access, contact support immediately through live chat or email.

Data Retention

Transaction records — including wallet deposits and withdrawals — are retained for the period required by applicable local law. You can request a summary through the help desk.

Requesting Changes

To update your registered mobile number, wallet details, or account email, submit a verified request via the account help desk. Changes take effect after identity confirmation.

Common Questions About These Terms

These are the questions we hear most from people reading the terms for the first time. If your question is not here, live chat or email support can give you a direct answer.

They apply from the moment you complete account registration. Using the lobby, depositing via DANA or OVO, or placing any bet all confirm your ongoing acceptance of these terms.

We can update the terms, but we will notify you through your registered contact before any material change takes effect. Continued use after notification means you accept the update.

We may restrict, suspend, or close your account depending on the nature of the breach. Wallet balances held at the time of suspension are handled according to the applicable withdrawal policy.

Wallet deposits are subject to both these terms and your individual wallet provider's conditions. Limits set by your OVO or GoPay account can affect how much you can deposit in a session.

Submit a request through the account help desk. We will compile your transaction records and account data and return them within the period required under applicable local law.

Yes. Live casino tables, sportsbook markets, and crash games are available only where local law permits. Access is confirmed at account registration based on your eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.